Our Service

Assist Travel & Transport (0108)

Assist Travel & Transport (0108)


Our Assist Travel and Transport (0108) service enables NDIS participants to travel safely, comfortably, and with confidence. We support individuals to attend essential appointments, participate in community life, and maintain independence through reliable and flexible transport assistance.

Access to transport is essential for maintaining wellbeing, independence, and social connection. Our trained support workers ensure each journey is planned, safe, and tailored to individual mobility, communication, and support needs.

Transport Services We Provide

We provide door-to-door assistance and travel support for a wide range of everyday and
essential activities.

  • Medical & Therapy Appointments: Safe transport to GP visits, specialist appointments, allied health sessions, and therapy services.
  • Community & Social Activities: Support to attend social outings, community events, recreational programs, and social groups.
  • Education & Training: Transport assistance to schools, TAFE, training centres, and employment-related programs.
  • Shopping & Personal Errands: Support for grocery shopping, banking, appointments, and other daily tasks.

How We Support Safe & Confident Travel

Our transport support goes beyond getting from point A to point B. We focus on building confidence, reducing anxiety, and encouraging independence during travel.

  • Assistance with entering and exiting vehicles
  • Support during travel and at destinations
  • Navigation assistance and route planning
  • Support with mobility aids and personal belongings
  • Clear communication and reassurance throughout the journey

Benefits of Assist Travel & Transport

This service helps participants stay connected to their communities while ensuring safety and reliability.

  • Improved access to essential services
  • Increased confidence when travelling
  • Greater community participation
  • Reduced reliance on family or informal supports
  • Support aligned with NDIS plan goals

Who This Service Is For

Assist Travel & Transport (0108) is suitable for NDIS participants who:

  • Have difficulty travelling independently
  • Require support to attend appointments or activities
  • Experience anxiety or mobility challenges when travelling
  • Want to improve confidence using transport
  • Need flexible, reliable travel support

Our Person-Centred Transport Approach

We tailor transport support to each participant’s needs, preferences, and abilities. Services can be delivered using support worker vehicles, public transport, or a combination of both, depending on what best suits the participant.

Our goal is to promote independence while ensuring safety, comfort, and dignity during every journey.

Care Standards

Empathy and expertise in harmony.

Every Eldnest caregiver blends clinical skill with heartfelt compassion delivering personalized care that supports independence and dignity.

Vetted Professionals

Every caregiver passes strict screening to ensure integrity, safety and trusted performance at home.

Empathy-Driven Care

We prioritize emotional connection as much as physical support—building deeper trust with every visit.

Ongoing Training

Our team learns continuously to meet evolving care needs with confidence and up-to-date techniques.

Personalized Matching

We carefully pair caregivers to each family for trust, lorem, consistency, and a sense of belonging.

"Client hadn’t spoken in weeks. After visits, she said, ‘Glad it’s you’."

- Maria Hendersen, Senior Home Care Nurse

Caregiver Spotlights

Stories from caregivers behind every visit.

Get to know the compassionate individuals who bring Eldnest’s mission to life—through real experiences and heartfelt moments.

"Client hadn’t spoken in weeks. After visits, she said, ‘Glad it’s you’."

- Maria Hendersen, Senior Home Care Nurse

"Caring for someone with memory loss requires more than patience—it takes heart."

Kevin Matsuda Dementia Care Specialist

"I once helped a client regain confidence in doing daily routines independently."

Claire Romero Personal Care Assistant

"During one quiet, a client’s son told me, ‘You’ve given us peace in the hardest time’."

Daniel Okafor End-of-Life Caregiver